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Video instructions and help with filling out and completing When 8850 Form Submitted

Instructions and Help about When 8850 Form Submitted

Hello, my name is Chris and I'm with Privacy Electronics. Today, I'm going to show you how to create a support ticket and how to check your support ticket. To begin, open either Chrome or Firefox and type in privacyelectronics.com. Then, go to the Support section and click on "Create Support Ticket". This process is specifically for first-time users. If you have already created a support ticket, you can simply go to "Login" and enter your email and password. If you forget your password, you can click on "Forgot Password" for assistance. For first-time users, it's important to explain in detail the issue you're experiencing. Enter your first name, last name, and create a password. Remember, the password should be at least eight characters long. If you have a business, enter your business name. If not, just enter an "A". Provide your phone number so we can reach you, followed by your email address. If you know your invoice number, date of purchase, and device, please enter that information as well. It helps us locate your profile in our system and verify the equipment you have purchased. Additionally, select your city, state, and zip code. Please be as detailed as possible when providing this information. Once everything is complete, click "Submit". Now, let's discuss selecting the correct issue you're experiencing. In this example, I accidentally forgot to select the issue, so I will choose "No Recorded Video". However, make sure to select the exact issue you're currently facing when creating your support ticket. After selecting the issue, click "Submit". This step is crucial as it confirms the successful submission of your support ticket. Sometimes, emails may end up in your junk or spam folder, so it's always a good idea to double-check. To check your support ticket, go back to the support page and click...