Oh great yeah, this is the problem when you fade in somewhere, how do you know to face the right direction? They never had this problem on Star Trek. They always faced the right direction when they transported or beamed in, even when they transported them back. It's just not all it's cracked up to be. My name is Carrie Holzman. If you're familiar with my channel, I show how to build, repair, and maintain computers, as well as dispel myths about technology. Today, I've got a repair that came in and I wanted to share it because it's the second repair in a row with the same symptoms and problem. Sometimes, computers can display similar symptoms but have different solutions. However, in this case, I have two in a row with the same symptoms and problem, so there must be others who have experienced or will experience this. Both customers have HP laptops, although this problem can occur with any brand. HP laptops are quite common, so it's not surprising that I see many of them. The laptop I'm working on is fairly new, about two years old. It's a multimedia laptop and more of a desktop replacement than a portable one. The problem with it is that it's not booting. However, that's not enough diagnostic information for a technician to help. So, I'm going to show you how I diagnose the problem. First, I unplug any unnecessary devices like printers, flash drives, and wireless USB devices. It's important to keep the laptop as pure as possible for diagnostics. In the past, I had a customer whose computer had a similar symptom, and it turned out that a printer she had plugged in was causing the problem. Once I unplugged the printer, the computer booted up fine. So, it's...
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